Help Center
Find answers, explore guides, and get the support you need to make the most of your learning journey.
Browse the guides below or email us at mail@apprendai.com
Quick Start Guides
Everything you need to know, organized by topic.
Getting Started
Create your account, choose a learning path, and start your first topic in minutes.
- Create your free account
- Choose your first learning path
- Navigate the dashboard
- Complete your first lesson
Using Sandbox Labs
Learn how to write, run, and debug code directly in our browser-based sandbox environment.
- How the code editor works
- Running your code
- Understanding output & errors
- Saving and resuming progress
Interactive Playgrounds
Master the game-like learning experiences that make complex concepts intuitive.
- Types of playgrounds
- How scoring works
- Replaying for higher scores
- Unlocking playground hints
XP, Badges & Streaks
Understand the gamification system — how to earn XP, unlock badges, and maintain your streak.
- How XP is calculated
- Badge requirements & milestones
- Maintaining your learning streak
- Sharing badges on social media
Certificates
Learn how to earn, download, and share your AI learning certificates.
- How to earn a certificate
- Downloading your certificate
- Verifying certificates
- Adding to LinkedIn
Billing & Subscription
Manage your subscription, understand pricing, and handle payment questions.
- Free vs Pro plans
- Upgrading your plan
- Managing payment methods
- Cancellation & refunds
Frequently Asked Questions
Is ApprendAI really free to start?
Yes! You get 5 free topics forever with no credit card required. This includes full access to interactive lessons, sandbox labs, quizzes, and gamification features for those topics.
What programming languages do the labs support?
Our sandbox labs currently support Python, which is the industry standard for AI and Machine Learning. All labs run directly in your browser — no local installation needed.
How do learning streaks work?
Complete at least one lesson or activity per day to maintain your streak. Streaks are tracked in your local timezone. You earn special badges at 7, 30, and 100 day milestones.
Are certificates free?
Yes. When you complete all topics in a Learning Path, you automatically earn a verifiable certificate — completely free. You can download it and share it on LinkedIn.
Can I use ApprendAI on mobile devices?
ApprendAI is fully responsive and works on tablets. For the best coding lab experience, we recommend a desktop or laptop browser, but lessons and quizzes work great on any device.
How does the leaderboard work?
The leaderboard ranks learners by XP earned during weekly, monthly, and all-time periods. Earn XP by completing lessons, passing quizzes, and finishing labs. Your rank is visible to the community.
I'm an organization — how do I onboard my team?
Visit our Enterprise page or head directly to enterprise.apprendai.com to create an organization workspace. You can invite employees, assign learning paths, and monitor progress from an admin dashboard.
How do I cancel my subscription?
You can cancel anytime from your Settings page. Your access continues until the end of your current billing period. Free topics remain accessible after cancellation.
Email Support
For any questions, feedback, or issues. We typically respond within 24 hours.
mail@apprendai.comCommunity
Join our Discord community to connect with other learners and get peer support.
Join CommunityEnterprise Support
Dedicated support for organizations with team onboarding and management needs.
Enterprise PageAccount Troubleshooting
Can't log in?
Try resetting your password via the "Forgot Password" link on the login page.
Not receiving emails?
Check your spam folder. Add mail@apprendai.com to your contacts.
Payment not processed?
Ensure your card details are correct. Try a different payment method or contact us.
Progress not saving?
Ensure you have a stable internet connection. Progress auto-saves after each lesson.
Still Need Help?
Our team is happy to assist. Reach out and we'll get back to you within 24 hours.
Email Us at mail@apprendai.com